Rude, unprofessional, not even sure they are fit to call themselves dentistsIt was a triad of hopelessness from the receptionists complete incompetence the dental assistant letting me choke on water while bashing my teeth repetitively with the suction- to which I had to ask her to stop hitting my teeth and she completely ignored.The dentist gave me six numbing injections said she’d be back in a bit but then left me for over 40 minutes sitting in the chair alone …. To be honest, there was many times I nearly pushed the tray away and walked out. The dentist decided that they needed to be an extraction to which I reluctantly agreed just to be out of pain. She worked on my tooth for half an hour and I felt every single thing. It was pure agony. Neither dentist nor assistant showed any concern. Both dentist and assistant didn’t even show recognition when I explained my mental health issues and anxiety and how I have to work with the dentist – when you miss your Centrelink dentist you know somethings wrong.!!!!The dentist very stupidly cut my tooth horizontally leaving just a quarter of the tooth…. Absolutely no idea why she did this but the dentist and oral surgeon I had to see to fix her work and complete the job were very frustrated as it left the no tooth to pull so had to have surgery and stitches because of this.Dentist gave me week antibiotics so I had to go to Dr to get ones that had proper strength.Overall, I would never ever recommend this dentist !!!!
After a tooth extraction at dapto dentist i recived a follow up phone call and message from reception to see how it was going i thought that was great customer service she was very nice and understanding aswell 👍
Moving down to Illawarra many trepidations as to finding ethical dentists with knowledge and professionalism but fortunate to have struck it lucky with Dapto Dentists. From the genuine customer service greeting when you enter through to dental procedures (Dr Tolsni is fantastic as is specialist Dr Omar) I cannot recommend their services especially if you require extensive dental works. That can be scary and you want to know you are in the right professional care. I wouldn’t go anywhere else.
I went for my first visit of a check-up and clean. The environment was bright and comfortable. The reception team were attentive and friendly. The dentist explained what she was going to do and was very good. The dental assistant was brilliant and by far the best dental assistant I have experienced (she knew how to use the suction properly!). I will return.
Plenty of parking behind the clinic. Friendly and attentive staff. Great quality dental care at an affordable price, with checkup and clean covered gap free.
The best prices around and all of the staff are lovely. For the past 6-7 years my family have seen Pat and Mohit for our general dental care. They're both great dentists that you can rely on 👍🏻
Had a great experience at Dapto Dentists! They were very welcoming and made me feel comfortable and at ease. The receptionist is a ray of sunshine and made my day with her kindness. Would highly recommend to anyone looking for dental work!
These are the amongst the most caring, patient and professional Dentists and staff that I have come across. The practice is the cleanest I have seen.I'm having clear aligners on both top and bottom rows of my teeth, and have found that all the staff are just amazing. I rarely give 5 stars, but this practice deserves it.Give them a call and a visit.
I highly recommend Dapto Dentists, my young son was very nervous about a tooth needing repair and the dentist we seen was absolutely amazing, ever so patient and friendly and really made sure he felt nothing. The practice was modern and super clean.
Dr. Omar is professional, gentle and caring. He’s the best dentist I have ever met and I have seen dentists in a few countries. I know more about dental hygiene, my gum problems and about how to keep my teeth intact for the next 10 to 15 years now. Thank you Dr. Omar and Lana 🙏🏻
I have high anxiety. They made me feel safe explain everything I needed to know in detail. I would recommend anyone to come and feel the friendly environment
My experience at Dapto Dentists was wonderful. The front desk staff were super lovely and welcoming, and my dentist Pat was friendly and explained every detail. Will definitely come back for my regular check ups!
Friendly receptionistRoom clean.Nervous at first but when done I feel relieved. Nice and clean!When asked for open and close my mouth , use hand 🤚🏽 as I can’t see you with your mask 😷 cover up.Next time I will remind you to use hand gestures.So thank for your caring.
All the staff are very caring, and considerate, I am very happy with the out come of my repair yesterday, wishing you all a Merry Christmas, and a safe and Healthy 2024
Ripple, the receptionist has lovely manners, is polite and kind. It’s very hard to find a warm welcome in doctors or dentist surgeries at a receptionist desk .So this was nice to see. Pat the dentist was professional, patient , very polite and helpful and his assistant was also friendly and polite.I found the waiting room and dentist’s room was very clean which is a plus for me.I also received a follow up to see if I was ok the next day. Definitely coming back and won’t have to worry about being anxious.
