Simple, Clear Pricing With No Surprises

We accept several payment methods to accommodate different budgets and treatment needs:

Immediate payment options:

• Cash, credit cards, debit cards, and EFTPOS:
  These payment methods are accepted for all services and treatments at the time of your appointment.
• HICAPS health fund claims:
  This system processes claims instantly for check-ups, fillings, and general dental treatments provided under your policy. You pay only the gap amount on the day.

Payment plan providers:

• MediPay:
  This provider offers flexible payment plans with fast approval for major treatments, including orthodontics, veneers, crowns, and dental implants. Repayment terms can be customised to suit your budget and financial situation.
• TLC ( Total Lifestyle Credit):
  TLC covers procedures including cosmetic dentistry, dental implants, veneers, Invisalign, root canals, and comprehensive dental work. Repayment terms are flexible and can be structured to match your budget.
• Zip:
  This service is available for moderate to large treatments such as crowns, bridges, root canal treatments, and cosmetic procedures. It offers both interest-free periods and extended payment options with structured repayment schedules.
• Afterpay:
  This option divides costs into four equal, interest-free instalments paid fortnightly. It works well for lower-cost services, including professional teeth whitening, check-ups, fillings, and minor cosmetic work.
• SuperCare:
  This program allows early superannuation release when approved for essential dental care that meets Medicare guidelines and eligibility requirements.

Our team can help you select the payment method that works for your specific treatment and financial circumstances.

Interest-free payment options are available for eligible patients through several providers. Here’s how each plan works:

• MediPay
  MediPay offers flexible payment plans with no interest during promotional periods. Applications are approved quickly, often within minutes. You can use MediPay for treatments such as orthodontics, veneers, dental implants, and full-mouth rehabilitation. Repayment terms range from short-term to extended periods, depending on the treatment cost.
• Zip
  Zip provides interest-free periods for qualifying purchases when you meet repayment requirements. The interest-free duration depends on your selected plan and total treatment cost. Zip works for crowns, bridges, veneers, Invisalign, root canal treatments, and emergency dental work. Applications can be completed online before your appointment or during your visit.
• Afterpay
  Afterpay divides your treatment cost into four equal instalments. Payments are automatically deducted fortnightly from your nominated account. No interest applies when instalments are paid on time. Afterpay works for services within your spending limit, including teeth whitening, check-ups, fillings, and veneer deposits.
• TLC (Total Lifestyle Credit)
  This provider offers personal loans tailored for dental treatments. Loan amounts range from $2,001 to $70,000 for procedures including cosmetic dentistry, implants, veneers, Invisalign, and root canals. Applications can be completed online or by phone, with flexible repayment options available to eligible patients.

We provide detailed written treatment plans outlining all recommended procedures and associated costs. This includes itemised pricing for each service and any potential additional expenses.

Your treatment plan will list ADA item numbers for each procedure. This helps you understand what services are proposed and makes it easier to check with your health fund what is included in your policy.

We discuss the treatment plan with you during the consultation before you make any decisions. You’ll receive a copy to review at your convenience. This gives you time to consider your options and, if needed, discuss them with family members.

The written treatment plan helps you understand what to expect at each stage of treatment. You can contact our team if you have any questions about the proposed care or its associated costs.

You are not obligated to proceed with any recommended treatment after your consultation. The consultation provides information to help you make informed decisions about your oral health care.

We explain your current oral health status and discuss suitable treatment options during the consultation. You receive a written treatment plan with costs to review. This allows you to take your time considering your options without pressure.

Some patients prefer to proceed with treatment immediately if time permits. Others choose to schedule treatment for a later date. Some patients seek a second opinion before deciding on more complex or costly procedures.

We respect your right to make healthcare decisions that work for your circumstances. Our role is to provide accurate information and professional recommendations. The final decision about proceeding with treatment remains entirely yours.

Our new patients’ first visit check-up and clean is valued at $400. This can be gap-free or capped at $250, depending on your eligible health fund and available benefits.

How the gap-free or capped offer works:

• If your health fund benefit covers $150 or more for this service, you pay no out-of-pocket costs.
• If your health fund benefit is less than $150, you pay the difference between your benefit and the capped amount.

What your first visit includes:

• Your dentist conducts a comprehensive dental check-up that assesses your teeth, gums, and overall oral health.
• A professional clean and polish helps remove plaque and tartar from tooth surfaces.
• Digital X-rays are taken if required to support an accurate diagnosis.
• Fluoride treatment is provided if needed to help strengthen tooth enamel.
• A personalised treatment plan outlines any recommended care based on your assessment.
• A photo assessment documents your current oral health condition for future comparison.

We recommend contacting your health fund to confirm your available benefits and remaining annual limits. Our team can assist you in understanding your policy and estimating possible out-of-pocket costs during the booking process.

Treatment costs are discussed during your consultation before any procedure begins. We explain the proposed treatment and provide a written treatment plan with itemised costs for each service.

Your treatment plan includes ADA item numbers and associated fees. This transparency helps you understand what you're paying for. We explain any variables that might affect the final cost.

If additional procedures are discovered to be needed during treatment, we will discuss these with you before proceeding. This might include unexpected findings during routine examinations or complications that arise during scheduled procedures.

You can ask questions about costs at any time. Our team can explain the payment options available for your specific treatment. We want you to feel informed and comfortable with both the treatment plan and financial aspects before proceeding.

Yes, we accept CDBS for qualifying children. This government program provides up to $1,132 in benefits over two calendar years for basic dental care.

• Who qualifies for CDBS:
  Children qualify if they are aged 0 to 17 for at least one day during the calendar year. They must be Medicare-eligible to access the program. Their family must receive qualifying government payments such as Family Tax Benefit Part A or similar financial support.
• What CDBS covers:
  The program covers routine examinations, professional cleaning, X-rays, fissure sealant to protect teeth, dental fillings to address tooth decay, root canal treatment when needed, and tooth extractions. We bulk bill many eligible services to reduce costs for families.
• Important program details:
  CDBS does not cover orthodontic treatment, cosmetic dental procedures, or hospital-based dental services. The two-year benefit period starts when your child receives their first eligible service.

You can use the entire $1,132 in one calendar year, if needed, leaving no remaining benefits for the second year. Unused benefits do not carry forward beyond the two-year period.

Our team can verify your child’s CDBS eligibility and help you access available benefits during your visit.

Yes, we offer capped-fee options for children’s dental check-ups when you have eligible health fund benefits available.

• For first-visit check-ups, children’s fees are capped at $200 (adult fee: $250).
• For return visits, children’s check-ups are capped at $150 (adult fee: $175).

Here are some limitations and considerations that apply to the capped-fee arrangement:

• These capped fees apply only when your health fund provides a benefit for the service.
• You must have available annual limits remaining for the capped fee to apply.
• If your health fund benefit exceeds the capped amount, you will not pay any out-of-pocket costs.
• If your health fund benefit is lower than the cap, you will pay the difference between the benefit and the capped amount.
• Children who qualify for the Child Dental Benefits Schedule may have some services bulk-billed, depending on eligibility and item numbers.
• CDBS bulk-billing may reduce or eliminate out-of-pocket costs, depending on the remaining CDBS balance and treatment requirements.

We encourage parents to contact their health fund to confirm available benefits and annual limits before attending. Our team is available to assist with understanding covers and estimating any applicable costs.

Most major health funds provide benefits for major dental services, including implants and crowns. Benefit levels depend on your policy tier and any applicable waiting periods.

Here are some considerations and conditions that commonly apply:

• Major dental services are usually included only under higher-tier health fund policies.
• Many health funds apply a 12-month waiting period before major dental benefits become accessible.
• Annual limits may apply to the total amount your health fund will contribute towards major dental treatment within a calendar year.
• Some procedures require pre-approval from your health fund before treatment can begin.
• HICAPS claiming is available for many major services, which allows you to pay only the gap amount on the day if your fund supports electronic claiming.

We recommend contacting your health fund before scheduling major dental work. Our team can provide item numbers and estimated fees to help you confirm benefit levels and potential out-of-pocket costs.